Herd Rewards Terms & Conditions

Terms and Conditions for Herd Market Rewards Program

  1. Program Overview: The Herd Market Rewards Program ("Program") is operated by Have You Herd Ltd, trading as Herd Market ("Herd"). The Program is designed to reward registered customers with rewards points for purchases made on Herd Market’s e-commerce website (www.herdmarket.com).

  2. Eligibility: Participation in the Program requires creating a registered account on the Herd Market website with an active email address. Only registered users are eligible to accrue rewards points.

  3. Point Accrual: Customers earn rewards points for every pound (£) spent on the Herd Market website. The exact rate of points earned per pound spent is published on the Herd website and may vary depending on promotions or product categories.

  4. Non-Currency Nature: Rewards points do not hold any monetary value and cannot be exchanged for cash or any form of legal tender.

  5. Redeemable Value: The redeemable value of Rewards points and the methods for redeeming them are published on Herd’s website. These values and methods are subject to change at Herd’s discretion without prior notice.

  6. Reward Dashboard: Customers can view the methods for earning Rewards points on the "Rewards" dashboard available on the Herd website. A customer's total accrued points are also displayed in their account page.

  7. Points Expiry: Herd reserves the right to implement an expiry policy for Rewards points. Any expiry details will be communicated clearly on the Herd website or via email notifications to registered users.

  8. Program Changes: Herd reserves the right to modify, suspend, or terminate the Program at any time. Changes will be reflected on the Herd website and, where possible, communicated to registered users.

  9. Fraud and Misuse: Any fraud, misuse, or abuse of the Program, including but not limited to the creation of multiple accounts for a single user or manipulation of the Rewards points system, may result in the forfeiture of accrued points and account termination.

  10. Website Accessibility: The Herd Market website (www.herdmarket.com) serves as the primary platform for managing the Program, including checking Rewards points, redeeming rewards, and viewing applicable terms and conditions.

  11. Acceptance of Terms: By participating in the Program, customers agree to these terms and conditions, as well as any future updates made available on Herd’s website.

  12. Governing Law: These terms and conditions are governed by the laws of England and Wales. Any disputes arising from participation in the Program will be subject to the exclusive jurisdiction of the courts of England and Wales.

For additional questions or support, please contact Herd Market customer service at farm@herdmarket.com.